I had a Beretta 689 o/u 9.3x74R with a set of 20ga barrels. I thought I'd found gun nirvana, until the rib came loose from the rifle barrels. The "customer service" I received from Beretta was, to be kind;pathetic. They contracted out the repair to Simmons(who's "customer service" was almost as bad as Beretta's). The Simmons repaired rib promptly peeled on about the sixth shot. After repeatedly being given the run around both over the phone, and in person at the Beretta booth at the SHOT show, I paid JJ at Champlin to fix it, and he did a superb job. I then sold it off, and would not take another Beretta product for free! I also wouldn't have Simmons repair a BB gun, let alone a fine arm. You wanted both good and bad, so there's some bad!

Jeff