I do not know of how Westley Richards handles their e-mail inquiries, or even telephone inquires, but I will say that they are very accomodating to people walking in the door. I stopped in one slow morning, and up front made a note that I was just curious to look at a double or two and was not to be buying at the time and if they would mind. They kindly opened the vault and let me in and showed me several of the rifles on hand and answered some very novice questions I asked them. I was struck that they were just as intregued by the stock as I was and they derived as much pleasure looking, holding, and discussing the rifles as I did. That said a lot to me.

To hear that they do not respond to e-mail is a little sad, as I realize that most of the members of this board are no where near their store. I do understand the problem with being in a business and trying to sell something and having someone who is not interested in buying, but just looking interfering. I'm sure if I had asked during a busy time (not that I would, for either side of the counter), they probably would not have been as open to my requests. Nor would I seek to pester them with repeat visits with out more sincere interest in a specific rifle on hand and adequate money in pocket.

The internet attracts an unknown element that is hard to judge as well as being eye to eye, or even on a telephone where one can catch slight nuances in the tone of voice or expressions made, and this is the only reasoning I can attest for them disregarding emails.