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NitroXAdministrator
.700 member


Reged: 25/12/02
Posts: 39985
Loc: Barossa Valley, South Australi...
Possible failure of verification emails for new members
      #78894 - 19/05/07 03:43 AM

NEW MEMBERS

We have been experiencing some problems with prospective new members not receiving verification emails after applying for membership.

The process is:
1. A prospective member applies for membership;
2. An automatic email is sent to the member with their password with a link which they must click on, or copy and paste into a browser, to verify their email address exists. These emails sometimes seem to take several hours to be sent/received. In the past it was a few minutes.
3. If they fail to do this, after a few days (three ?) the membership times out
4. Once an email address is email verified an administrator manually examines the application and then approves it

I have failed to duplicate the problem reported and when I have tested the system several times I always get a verification email. Sometimes five hours later. The problem seems to be external somewhere on the internet.

If you are a prospective member and DON'T receive a verification email after applying (wait a day or so), please send us a manual email and we will do it manually.

Thanks.

NitroExpress.com

--------------------
John aka NitroX

...
Govt get out of our lives NOW!
"I love the smell of cordite in the morning."
"A Sharp spear needs no polish"

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NitroXAdministrator
.700 member


Reged: 25/12/02
Posts: 39985
Loc: Barossa Valley, South Australi...
Re: Possible failure of verification emails for new members [Re: NitroX]
      #82407 - 14/07/07 04:25 AM

I think this problem has been largely sorted out.

Of course there are always instances of emails not getting through for a variety of reasons.

If clicking on the link in the email doesn't work, try copying it by right clicking on it and selecting copy and then paste it into a browser's address bar.

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NitroXAdministrator
.700 member


Reged: 25/12/02
Posts: 39985
Loc: Barossa Valley, South Australi...
Re: Possible failure of verification emails for new members [Re: NitroX]
      #383423 - 14/03/24 05:17 AM

Gmail does not accept the NitroExpress.com domain emails.

A few months ago this started.

Gmail the great haunt of spammers requires certain email security settings our domain does not currently have. We may put these in place in the future.

Yet 80% of the spammer applications NE received are Gmail ,

--------------------
John aka NitroX

...
Govt get out of our lives NOW!
"I love the smell of cordite in the morning."
"A Sharp spear needs no polish"

Edited by NitroX (14/03/24 05:18 AM)

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