Forums.NitroExpress.com

Just following Mr. Zeglin's advice. The following is an excerpt from his web site:

"Why no Phone #? Simple really, we specialize in building custom hunting rifles. Over the past few years the shear volume of calls has increased to the point that it prevented us from getting any work finished on a timely basis. All Time estimates are just that "estimated" and are subject to change without notice. We have a long list of clients waiting for jobs and we endeavor to finish all jobs in the order received and as quickly as possible, considering all work is done by a real gunsmith with only two hands. We are available via email and if you provide your phone # we will call you when the job is near completion. Bottom line, we want to get your custom gun back to you as soon as possible and this system works best to accomplish that goal. Deposits are none refundable.

Nasty business notes required here by clients who lack patience: While we make every effort to set and meet delivery dates we do not control the entire world, although my teenage son has a plan to take it over. We try to spend more time in the shop and less time on the phone, so that you can have your new toy back ASAP. Delivery dates should not be construed as a guarantee. Some clients seem to think they are the sole residents of this universe, and my son will handle them when he takes over. Anyway, if you communicate with me in a kind and cordial manner you will gain my respect and admiration, if you choose the other obvious route, you will not impress me or your girlfriend/wife as she has you figured out already. In short, remember what Momma said, "You catch more flies with honey than with vinegar!"

Finally for those of you who want to have an excuse to say the words, "My Lawyer said" I suggest that you just make those lines up it's much cheaper. If you place an order with us and later decide that too much time has passed, this is not a reason for calling a lawyer and by placing an order with us you are agreeing that you will handle all costs for both your lawyer and mine. By the way, I hire the best, if your going to waste money I figure I should at least be sure to get the best guy to represent me. The next time one of your buddies says, "Why are there no good gunsmiths around here?" Just have him read this, it's a pretty good clue."

This is a recent addition to the text. At the time I ordered my barrel, he did list a phone number and we had a number of lengthy conversations.