NitroX
|
| (.700 member) |
| 17/02/12 09:16 PM |
|
Blacklisted? Incorrect message being received
|
A couple of members have received "black listed" messages when trying to post.
No one has been black listed.
The first member tried four times and then the "black listed" message stopped.
It is being investigated.
If you receive this message please tell us.
And no, you have not been black listed.
|
NitroX
|
| (.700 member) |
| 18/02/12 01:03 PM |
|
|
|
Re: Blacklisted? Incorrect message being received
|
This is a bit of a worry at the moment.
If you have problems PM me.
If you can't PM me, email me
Nitro (AT) NitroExpress.com
No one has been banned or blacklisted, so don't worry about that.
|
NitroX
|
| (.700 member) |
| 02/03/12 01:56 AM |
|
|
|
Re: Blacklisted? Incorrect message being received
|
Another member has reported this.
Something is buggy at the moment. Don't know what at the moment.
Can someone copy the "blacklisted" message so I can see what it says.
Thanks.
|
NitroX
|
| (.700 member) |
| 03/03/12 12:18 PM |
|
|
|
Re: Blacklisted? Incorrect message being received
|
People should be able to respond on here now, as it is no longer a global announcement.
Has anyone else had this problem?
If someone does, can they please copy the message exactly.
I really need to see it.
Thanks.
| Farhan |
| (.275 member) |
| 03/04/12 08:44 PM |
|
|
Re: Blacklisted? Incorrect message being received
|
Thank you.My problem solved
|
NitroX
|
| (.700 member) |
| 15/05/12 10:17 PM |
|
|
|
Re: Blacklisted? Incorrect message being received
|
Anyone still having these problems?
I made some changes which MIGHT have been causing the problems. Keen to know if the blacklisted messages are still being received or encountered by anyone.
| Viking338 |
| (.333 member) |
| 15/05/12 11:42 PM |
|
Re: Blacklisted? Incorrect message being received
|
Hey John, yeah I had it again on Saturday night but just got out and tried again and it worked second time. To me it happens maybe once every couple of months, but now I know about it I just keep trying. Sometimes it takes two or three goes but most times lately it seems to take just one more go. Hope this helps
|
NitroX
|
| (.700 member) |
| 24/06/12 08:26 AM |
|
|
|
Re: Blacklisted? Incorrect message being received
|
Note an update on this issue.
It was investigated by my ISP's technical people.
They have found the problem is caused by a service they use to block IP addresses which the service provider has on various blacklists for spam abuse or other net abuse.
As they say, the listings may be caused by someone appropriating the IP address and not the owner of it etc. And that ISP often have random IP addresses within allocated ranges which users randomly get allocated when logging onto the ISP's internet connections.
However I have checked a couple of the IP addresses which recently had problems and they were not listed or blocked.
Clearly this is not an acceptable solution and what they recommended people experiencing problems do is completely unacceptable ie the individuals all need to contact the anti-spam service provider to get their IP address removed from the blocked lists. This is total rubbish and no solution at all. Clearly the 'service' is not working correctly.
Also it is confusing why it is preventing log ins, when the service purports to deal with emails.
Note this 'service' has nothing to do with NitroExpress.com, it is subscribed to by the ISP for the servers NE sits on.
A good thing though, is that the problem has not been caused by a hacker or similar, but by the ISP itself.
Annoying and bloody unacceptable.
Sorry for the inconvenience for anyone who has temporarily experienced this problem.
There is one solution available to NE ie change the ISP which the forums sit on, but hopefully the ISP will come up with something themselves soon.