Scarpa boots seem to be the favourite of some experienced Tasmanian hunters I know, so I'm surprised at this account. I don't know about Queensland but the Victorian Sales of Goods Act 1958 (if it still applies) gives a statutory warranty for almost anything durable except cars and houses. If a thing has been badly made the shop that sold it is responsible for repair even after the maker's warranty has expired. Maybe something like that exists in Qld as well.