Latest chapter in the saga:

From: Bill Warren
Sent: Thursday, September 24, 2009 2:16 PM
To: Rifle.Builder
Subject: .500 Jeffery

Fred,

I am back from my driving trip to Oregon and disappointed that I did not get a chance to hook up with you.

I have learned from the web site that your reamer rental business has relocated to Kalispell, MT. When I called the number given, I was given the impression that you had moved your gunsmithing business there, too. It would have been easy for me to run up there from Missoula, where I stopped for a couple of days.

I don't know why you have not responded to my emails and calls, but I submit that it's not good business to treat your customers that way. I don't know if you are in some kind of financial trouble, or what the problem might be, but I can be very understanding, if you will only stay in contact.

If you cannot get the rifle to feed, don't be concerned about that. I am prepared to accept it as a single loader, if that is all you can accomplish, but I do want it back as soon as possible. I am not getting any younger, and my days of shooting big bore rifles are definitely limited.

Bill Warren

Howdy,

We are pretty well recovered from the turmoil of moving now and getting things rolling better. I will be going through all work on hand in next couple weeks. I printed a report today on outstanding jobs I have it whittled down to 10 jobs that need completion and return to clients, obviously yours is among these. When sorting jobs that were in the lock-up I saw yours it will well along toward being done so I will get you a better idea of a completion date in the next couple weeks.

I have also hired some reliable help to insure that these jobs will be completed in our usual high quality style and get us back to reasonable delivery time. I sincerely apologise for the time you have waited for this project, however the light at the end to the tunnel is visible now.
My plan is to contact all clients this week and then follow up with a more accurate delivery time ASAP. Thanks.

Fred Zeglin
www.z-hat.com
Expert Makers of Fine Custom Hunting Rifles

It remains to be seen if honey catches more flies than vinegar, but at least I got a response.