Marine-

The site you ordered from can be a great resource - there's also often the chance that whatever it is you're ordering could end up on eternal back-order, and there's quite a bit of self-service necessary to stay on top of things with them.

When I really, *really* need to know that whatever it is I'll be ordering will actually make it to me *at any particular time* I tend to look elsewhere.

Sometimes you can really get a great deal or get hard-to-find items from them, sometimes the experience is much like what you're going through.

Good luck on the stock.

Cheers
Tinker