In my dealings with George Caswell at Champlins (and with J.J., too), I have found nothing but honesty and professionalism. Same for Butch Searcy.

Used English... go Champlins
New.... go Searcy

I've bought from both and both absolutely stand by their oral representations, regardless of any "fine print". They are gentlemen.. Butch, a little gruff, but what the heck!