"Specifc to the sabatti rifles, the crap (grinder fodder) rifles should be disposed of, once and for all."

Why would you continue to sell a heap of guns that
could well continually come back ???

Everyone knows sorting out customer problems takes time that could be used to do something productive.

They should pack the whole lot up and ship them
back to Sab and let Sab sort them out, rebarrel
them or whatever.