Oh dear, sorry to hear.

Can you ask him a question for me.

Can you ask him to look at the Muzzles of the barrels and see if a dremel cutting tool has been used to remove the rifling on one side of the barrels. (Which of course makes the bullet go a certain direction).

Their seem to be 3 types of Sabatti's

1. Those that work fine and shoot fine
2. Those that work but just don't shoot
- as though they have never been regulated.
3. Those that have had the rifling removed on one
side of the last part of the muzzle in some sort of cheap way of regulation.
NOTE - It doesn't seem to have worked.

How is the supplier responding to the refund request ?

You might like to point out what Cabella's / Sabatti are doing with the US guns that have been sold but don't work.