A ringing endorsement worthy of the product. I didn't have your bad experience as I didn't keep mine long enough to get past the wacky cocking/safety issue and the gun went bye-bye fast. I can say that Merkel service is outstanding and have never heard anything about Heym other than good feedback. I am waiting on my first Heym DR, but the straight pull bolt in 300WM set up for CISM functions flawlessly and the workmanship is top drawer. Dave