Man, that really stinks!!! I went to the local UPS a few years ago to pick up a rifle to save a little delivery time. When I walked back to the dock I was horrified to see the primates working back there slamming just about everything they loaded or unloaded. They didnt set anything down, just let it drop. I had called ahead.......and of course my rifle had been loaded on a truck instead of waiting for me. The idiot monkey of a clerk says "oh yeeeeah, I membuh dat now". It's a wonder anything arrives in one peice....or arrives at all for that matter. A person shouldnt have to purchase insurance for the bastards to do what they're supposed to in the first place!!! Oh well.......sorry for the rant.