Pain, pain, pain, pain...

What a bitch and a half.
When I was building handmade bicycle frames and forks for bread/butter, there were a few times where weeks of work were dashed at the loading dock of the recipient.

Sucks in a big way to get mangled gear back from the shipper.

The chase on insurance can be a major headache too.
I wish you the best of success in action with the insurance inspector.

--Tinker