The old saying of "where there's smoke there's fire" probably holds true here. There are comments on this forum and others from people who have met MS and they have not liked what they found. For someone meeting him in person to say he was an "opinionated jerk" would make me sit up and think.

Of course who would pay big money to attend a Rolling Stones concert or dress up in their finery and attend a night at the opera and then come away saying they were disappointed or did not like the band or opera singer, what would you expect to hear from those that attended either?

And yes in answer to an earlier question from NitroX, of course anyone is allowed to make negative comments about a poor safari but in general where you read these they are concerning more obscure operators with poor research and preparation by the hunter. Like the original poster here, most would ask about and go with a more well known safari operator and if they have made their mind up that that will be Mark Sullivan then they are very unlikely to come back and state on a forum that they were disappointed. Not human nature.