As a booking agent I would expect them to have a shotgun if they said they would...thats not a big deal for them to comply with..

As to booking agents, I know many that care about their clients, and I know a lot of PH that don't and visa versa.
But if you ever have to deal with a PH or Safari Company in foriegn country because your hunt went sour, you will be a lot more friendly to your next booking agent..