Dave......what do you think the booking agent should have said or done?

Sequence of events

#1) Client asks about shotgun.
#2) Booking agent asks PH and requests one for client.
#3) Client gets to camp and no shotgun.
#4) Client tells PH there was supposed to be a shotgun.
#5) PH says or thinks .... ????
#6) Client tells booking agent there was not shotgun.

Your choice for #7.....

a) Booking agent says there was supposed to be.

b) Booking agent says there was supposed to be and then contacts PH and asks about the shotgun and PH says ... I forgot or it was broke or ....

c) Booking agent says there was supposed to be but since there wasn't, I will never represent that PH again and here is my commission from your hunt.