Thanks for the quick replies,I found both very interesting #1 from Ann your response is consistent with that in your industry;"they should have had one" your right but they did not so if I were your unhappy client what would you be prepared to do about it? I really want to know?..#2 Will I hardly think that not having a gun available as requested on a hunt compares to the right Champagne or Whole milk.G-d I hope you were kidding! It's good to see that AR doesn't have the monopoly on sarcasim.